Documentation
TxID docs
Everything you need to configure, embed, and get the most out of TxID support.
Configuration
Branding
Customise the widget's appearance to match your protocol
Persona
Define how the assistant speaks and what it offers before anyone types
Smart Contracts
Add your contracts so the AI can look up live on-chain state
Sub Accounts
For protocols that hold user funds in a per-user account rather than the wallet
Docs & Knowledge Base
Index your documentation so the AI can search and reference it
Chains
Configure which blockchains the AI scans for wallet activity
Connecting the user's wallet
Let your app supply the connected wallet, so users never connect twice
Transaction diagnosis: on or off
Run the full transaction diagnostician, or a docs-only assistant that never touches a transaction
Team & access
Invite your team with the right level of access: Admin, Developer, Support or Auditor
Features
Feature list
Everything TxID does, with what is and is not built yet
Content Blocks
Surface custom content in the Info tab of your widget
Preview
Test your widget before publishing to users
Embed & Go Live
Add the widget to your app and publish it to users
Bug reports & feedback
Collect bug reports and feedback from testers, in the same place they ask questions
Actions
Let users execute swaps, staking and claims from the chat, signed in their own wallet
Data & Insights
Conversations
View and understand your users' support conversations
Tickets
Manage escalations when the AI can't resolve an issue
Analytics
Track conversation volume and engagement across your widget
Integrations
Send escalated tickets to Slack, Discord, Telegram, Linear, GitHub or Jira
Records & compliance
The evidence behind every answer, the change history, and what is and is not stored