Solutions · Institutions
Answer clients correctly,
and defensibly.
When an institution's clients hold on-chain assets, operations and compliance teams must answer questions about them without in-house chain expertise, and stand behind every answer afterwards.
Client questions, chain answers
Settlement status, asset movements, failed transactions: the correct answer lives on-chain, where your client-service tooling can't reach.
Expertise doesn't scale
The few people who can read a chain become the bottleneck for every client query, at any hour, in any market condition.
Answers must be evidenced
What was the client told, on what basis, and was it correct? Without a record, every answer is an unmanaged risk.
What the layer delivers
- Every claim backed by a live on-chain read with its source cited; verified fact kept distinct from interpretation
- Each case filed as an auditable trail: the question, the chain evidence, the reasoning, the resolution
- OFAC sanctions screening and contract verification on request, cited to the on-chain source
- Escalations reach your existing tools with the completed investigation attached
- Read-only by design: no custody, no keys, no financial advice, ever
Case record
#4822Stuck withdrawal · timelockEscalated
#4821Failed swap · slippageResolved
#4820Wrong network · bridgeResolved
#4819Approval questionResolved
Searchable · exportable · every answer traceable to its evidence
The record: what compliance actually buys