Solutions · Issuers & tokenization platforms
Assets on-chain means
questions on-chain.
Stablecoin issuers, tokenization platforms, neobanks and wallet providers inherit client-facing support obligations the moment value moves on-chain. Your clients' users have no chain knowledge at all, and their questions still have to be answered correctly.
Mainstream users, on-chain problems
"Where is my money?" now has an on-chain answer: a pending settlement, a sponsored transaction, an address that rotated. Your support stack can't see any of it.
Every tenant multiplies the load
Each client you onboard brings their own users, their own assets, and their own stream of questions your team is expected to field.
Wrong answers are expensive
A client-facing answer about on-chain assets has to be correct, and it has to be defensible after the fact. Guesswork is a liability.
What the layer delivers
- White-label support embedded in your product or your tenants' products: one deployment per client
- Every answer backed by a live on-chain read with its source; verified fact kept distinct from interpretation
- Handles what confuses mainstream users most: settlement timing, sponsored gas, address changes
- Every case filed as a reviewable record your operations and compliance teams can rely on
- Native on EVM chains and Aptos, where tokenized assets and confidential balances are heading
Case #4821
Failed swap · Base
“Why did my swap fail?”
- Fetched transaction0x8f2a…d41c
- Replayed against pool stateblock 21044210
- Decoded revertSlippageTooHigh
- Checked wallet impactno funds moved
The price moved past your 0.3% slippage tolerance, so the contract rejected the swap. No funds left your wallet. Fix: retry with slippage at 0.5%.
Every answer is an investigation with evidence, not a guess