Robinhood Chain
LiveExpert support for every
Robinhood Chain user.
Native diagnosis on Robinhood Chain, for users who have never opened a block explorer.
Robinhood Chain brings a lot of people on-chain for the first time. When something fails, TxID reads the actual transaction, decodes why it failed, and gives the fix in plain English, right inside your product.
How it works
Support that reads the chain, not a script
A user gets stuck
A Robinhood Chain transaction fails, or a balance looks wrong, right inside your app.
TxID investigates
It reads the user's actual Robinhood Chain transaction and works out what really happened. Not a generic FAQ.
They get the fix
A clear answer and the exact next step, in your branding, without anyone leaving your product.
What it diagnoses
The Robinhood Chain failures your users hit
Reverted transactions
Replays the call against the chain and decodes the contract's own revert reason, custom Solidity errors included.
Out-of-gas failures
Tells the user it was the gas limit rather than their ETH balance, and what to raise it to.
Stuck and underpriced transactions
Spots a pending nonce jam or a max fee below the base fee, and explains how to unstick it.
Approvals that never landed
Checks whether the token approval actually went through before anyone blames the contract.
Built for Robinhood Chain
Not a generic bot with a Robinhood Chain logo
TxID is built to read Robinhood Chain and understand how it actually behaves, so your users get real answers instead of a canned FAQ.
Reads Robinhood Chain directly
Looks up the user's real transaction and on-chain state, then explains it. Never a canned answer.
Speaks Robinhood Chain
TxID reads Robinhood Chain directly, so a failed transaction gets a real answer instead of a status code, whether or not the user knows what a revert is.
Knows the wallet
Checks balance, gas and approvals, and whether the user is even on the right network, before it replies.
Safe and accountable
Every answer becomes a record
Read-only by design, grounded in verified data, and fully auditable. Support without adding risk.
Read-only by design
It cannot move funds, touch keys, or give financial advice.
Grounded answers
Built on your docs and live on-chain data. If something cannot be verified, it says so.
Every answer, a record
The question, evidence and outcome are saved as a case your team can review.
Drop-in
Live on every Robinhood Chain app in minutes
One integration, wherever your users are. No support stack to rebuild.
In your product
One script tag, your branding. Live in minutes, no infrastructure changes.
On Telegram
The same assistant answers your community in your channels.
Through the API
Wire on-chain answers into your own flows and tools.
Give your Robinhood Chain users better answers
Add TxID in minutes and turn failed transactions into resolved ones, right inside your product.
Building on Robinhood Chain, or growing its ecosystem? We would love to talk.