Monad
LiveExpert support for every
Monad user.
Diagnose failed Monad transactions without leaving your app.
Monad runs the EVM, so the failures look familiar and the confusion does not: a user staring at a transaction that did not work still has no idea why, and the reason is sitting on chain in a revert nobody has translated. TxID replays the transaction, finds the real cause, and answers in plain language inside your product.
How it works
Support that reads the chain, not a script
A user gets stuck
A Monad transaction fails, or a balance looks wrong, right inside your app.
TxID investigates
It reads the user's actual Monad transaction and works out what really happened. Not a generic FAQ.
They get the fix
A clear answer and the exact next step, in your branding, without anyone leaving your product.
What it diagnoses
The Monad failures your users hit
Reverted transactions
Replays the transaction and turns the contract's own revert reason into what went wrong and what to do next.
Custom contract errors
Decodes a bare error selector against the contract's published interface, so a hex string becomes a sentence.
A failure that only happened once
Spots a transaction that fails on chain but succeeds when replayed a block earlier, which means the price or the liquidity moved underneath it rather than anything being broken.
Out of gas
Separates a gas limit set too low from a wallet that is genuinely short of MON, which need different fixes.
Missing approvals
Explains when a token was never approved for the contract trying to spend it.
Built for Monad
Not a generic bot with a Monad logo
TxID is built to read Monad and understand how it actually behaves, so your users get real answers instead of a canned FAQ.
Reads Monad directly
Looks up the user's real transaction and on-chain state, then explains it. Never a canned answer.
Speaks Monad
TxID reads Monad directly, so a failed transaction gets a real answer rather than a status code, whether or not the user has ever opened a block explorer.
Knows the wallet
Checks balance, gas and approvals, and whether the user is even on the right network, before it replies.
Safe and accountable
Every answer becomes a record
Read-only by design, grounded in verified data, and fully auditable. Support without adding risk.
Read-only by design
It cannot move funds, touch keys, or give financial advice.
Grounded answers
Built on your docs and live on-chain data. If something cannot be verified, it says so.
Every answer, a record
The question, evidence and outcome are saved as a case your team can review.
Drop-in
Live on every Monad app in minutes
One integration, wherever your users are. No support stack to rebuild.
In your product
One script tag, your branding. Live in minutes, no infrastructure changes.
On Telegram
The same assistant answers your community in your channels.
Through the API
Wire on-chain answers into your own flows and tools.
Give your Monad users better answers
Add TxID in minutes and turn failed transactions into resolved ones, right inside your product.
Building on Monad, or growing its ecosystem? We would love to talk.