Ethereum
LiveExpert support for every
Ethereum user.
Native Ethereum diagnosis with direct access to execution data, contract state, and transaction outcomes.
Give your Ethereum users an assistant that looks up their actual transaction, decodes why it failed, and tells them the fix in plain English, right inside your product.
How it works
Support that reads the chain, not a script
A user gets stuck
An Ethereum transaction fails, or a balance looks wrong, right inside your app.
TxID investigates
It reads the user's actual Ethereum transaction and works out what really happened. Not a generic FAQ.
They get the fix
A clear answer and the exact next step, in your branding, without anyone leaving your product.
See it in action
Watch it diagnose an
Ethereum failure
This is a scripted example. On Ethereum, TxID reads the user's real transaction, finds the actual cause, and hands back the fix, right inside your product.
Powered by TxID
What it diagnoses
The Ethereum failures your users hit
Reverted swaps and custom errors
Decodes SlippageTooHigh, Expired and any custom Solidity error into plain English, with the exact fix.
Out-of-gas failures
Tells the user it is the gas limit, not their ETH balance, and what to raise it to.
Stuck and underpriced transactions
Spots a pending nonce jam or a max fee below the base fee and explains how to unstick it.
Approvals and allowances
Checks whether the token approval actually went through before anyone blames the contract.
Built for Ethereum
Not a generic bot with an Ethereum logo
TxID is built to read Ethereum and understand how it actually behaves, so your users get real answers instead of a canned FAQ.
Reads Ethereum directly
Looks up the user's real transaction and on-chain state, then explains it. Never a canned answer.
Speaks Ethereum
TxID understands the failures Ethereum users actually hit, from custom Solidity reverts to gas-limit confusion and stuck nonces.
Knows the wallet
Checks balance, gas and approvals, and whether the user is even on the right network, before it replies.
Safe and accountable
Every answer becomes a record
Read-only by design, grounded in verified data, and fully auditable. Support without adding risk.
Read-only by design
It cannot move funds, touch keys, or give financial advice.
Grounded answers
Built on your docs and live on-chain data. If something cannot be verified, it says so.
Every answer, a record
The question, evidence and outcome are saved as a case your team can review.
Drop-in
Live on every Ethereum app in minutes
One integration, wherever your users are. No support stack to rebuild.
In your product
One script tag, your branding. Live in minutes, no infrastructure changes.
On Telegram
The same assistant answers your community in your channels.
Through the API
Wire on-chain answers into your own flows and tools.
Give your Ethereum users better answers
Add TxID in minutes and turn failed transactions into resolved ones, right inside your product.
Building on Ethereum, or growing its ecosystem? We would love to talk.