BNB Chain
LiveExpert support for every
BNB Chain user.
Designed around BNB Chain behaviour, including gas conditions, token mechanics, and failed transactions.
Fee-on-transfer tokens, honeypots and slippage reverts make BNB support noisy. TxID screens the token and decodes the transaction so your team does not have to.
How it works
Support that reads the chain, not a script
A user gets stuck
A BNB Chain transaction fails, or a balance looks wrong, right inside your app.
TxID investigates
It reads the user's actual BNB Chain transaction and works out what really happened. Not a generic FAQ.
They get the fix
A clear answer and the exact next step, in your branding, without anyone leaving your product.
See it in action
Watch it diagnose a
BNB Chain failure
This is a scripted example. On BNB Chain, TxID reads the user's real transaction, finds the actual cause, and hands back the fix, right inside your product.
Powered by TxID
What it diagnoses
The BNB Chain failures your users hit
Token tax and fee-on-transfer
Flags fee-on-transfer tokens that quietly fail swaps at low slippage.
Honeypot and unsafe-token checks
When a user asks if a token is safe, it screens the contract for honeypot patterns and unsafe tax and reports what it finds.
PancakeSwap slippage reverts
Explains INSUFFICIENT_OUTPUT_AMOUNT and the slippage fix in one message.
Gas price set too low
Spots a gas price under the current going rate and tells the user what to bump it to.
Built for BNB Chain
Not a generic bot with a BNB Chain logo
TxID is built to read BNB Chain and understand how it actually behaves, so your users get real answers instead of a canned FAQ.
Reads BNB Chain directly
Looks up the user's real transaction and on-chain state, then explains it. Never a canned answer.
Speaks BNB Chain
TxID is tuned for BNB Chain's noisy token landscape, screening fee-on-transfer tokens and honeypots and decoding PancakeSwap reverts.
Knows the wallet
Checks balance, gas and approvals, and whether the user is even on the right network, before it replies.
Safe and accountable
Every answer becomes a record
Read-only by design, grounded in verified data, and fully auditable. Support without adding risk.
Read-only by design
It cannot move funds, touch keys, or give financial advice.
Grounded answers
Built on your docs and live on-chain data. If something cannot be verified, it says so.
Every answer, a record
The question, evidence and outcome are saved as a case your team can review.
Drop-in
Live on every BNB Chain app in minutes
One integration, wherever your users are. No support stack to rebuild.
In your product
One script tag, your branding. Live in minutes, no infrastructure changes.
On Telegram
The same assistant answers your community in your channels.
Through the API
Wire on-chain answers into your own flows and tools.
Give your BNB Chain users better answers
Add TxID in minutes and turn failed transactions into resolved ones, right inside your product.
Building on BNB Chain, or growing its ecosystem? We would love to talk.