Base users move fast and get stuck fast. TxID diagnoses the real cause of a failed Base transaction, and when someone is on the wrong network it offers a one-tap switch.
See it in action
Watch it diagnose a
Base failure
This is a scripted example. On Base, TxID reads the user's real transaction, finds the actual cause, and hands back the fix, right inside your product.
Powered by TxID Support
What it diagnoses
The Base failures your users hit
Wrong network
Catches users still on Ethereum mainnet and offers a one-tap switch straight to Base.
No ETH for gas
Catches users who bridged tokens to Base but hold no ETH to cover gas, so nothing will send until they top up.
Failed swaps and reverts
Decodes the real revert reason from any Base contract, even unverified ones.
Slow bridge withdrawals
Explains the roughly seven-day withdrawal wait back to Ethereum, instead of a silent, worrying pending balance.
Why TxID
Support that actually reads the chain
Reads the real transaction
Not a canned FAQ. It looks up the user's actual on-chain transaction and decodes what happened.
Answers in plain English
Turns raw revert data and error codes into a clear explanation and the exact next step.
Knows the wallet & network
Checks balance, gas, approvals and whether the user is even on the right network before replying.
Give your Base users better answers
Install TxID in minutes and turn failed transactions into resolved ones, right inside your product.
Add TxID to Base