Arc
Coming soonExpert support for every
Arc user.
Circle's stablecoin chain, where the gas is USDC.
Arc pays for gas in USDC rather than a volatile native token, which quietly changes what a failed transaction means: running out of gas is running out of dollars, and every explanation written for a chain with its own coin gets that wrong. TxID reads Arc's execution directly and says what actually happened. Diagnosis goes live with the network.
How it works
Support that reads the chain, not a script
A user gets stuck
An Arc transaction fails, or a balance looks wrong, right inside your app.
TxID investigates
It reads the user's actual Arc transaction and works out what really happened. Not a generic FAQ.
They get the fix
A clear answer and the exact next step, in your branding, without anyone leaving your product.
What it diagnoses
The Arc failures your users hit
Reverted transactions
Replays the transaction and turns the contract's own revert reason into what went wrong and what to do next.
Gas paid in dollars
Explains a shortfall in the terms Arc actually uses, so nobody is told to top up a token the chain does not have.
Custom contract errors
Decodes a bare error selector against the contract's published interface, so a hex string becomes a sentence.
Failures that only happened once
Spots a transaction that fails on chain but succeeds when replayed a block earlier, which means state moved underneath it.
Built for Arc
Not a generic bot with an Arc logo
TxID is built to read Arc and understand how it actually behaves, so your users get real answers instead of a canned FAQ.
Reads Arc directly
Looks up the user's real transaction and on-chain state, then explains it. Never a canned answer.
Speaks Arc
Knows the failures your Arc users actually hit, and gives the exact fix for each one.
Knows the wallet
Checks balance, gas and approvals, and whether the user is even on the right network, before it replies.
Safe and accountable
Every answer becomes a record
Read-only by design, grounded in verified data, and fully auditable. Support without adding risk.
Read-only by design
It cannot move funds, touch keys, or give financial advice.
Grounded answers
Built on your docs and live on-chain data. If something cannot be verified, it says so.
Every answer, a record
The question, evidence and outcome are saved as a case your team can review.
Drop-in
Live on every Arc app in minutes
One integration, wherever your users are. No support stack to rebuild.
In your product
One script tag, your branding. Live in minutes, no infrastructure changes.
On Telegram
The same assistant answers your community in your channels.
Through the API
Wire on-chain answers into your own flows and tools.
Building on Arc?
We're bringing TxID to Arc and onboarding design partners first. Tell us what you're building.
Building on Arc, or growing its ecosystem? We would love to talk.