TxID × Team Finance partnership
You locked your liquidity to earn trust.
Give your holders answers they can trust, too.
Team Finance projects get TxID's support agent, co-branded. It answers your holders from your own contracts and docs, explains a failed transaction in plain English, and shows the evidence behind every answer.
Exclusive onboarding for Team Finance projects.
A support agent that knows your token
Not a generic chatbot. It reads your locks, your vesting schedule, your contracts and your docs, so it answers the questions your community actually asks.
Explains failed transactions
A holder's swap or claim reverted? It reads the transaction and says why, in plain English, with the next step, instead of leaving them stuck on a block explorer.
Answers from your contracts and docs
Vesting schedules, claim windows, lock unlock dates, how your token works: it answers from what you actually published, not from guesswork.
Evidence behind every answer
It reads live chain state and shows where each answer came from, so a holder can verify it rather than take a bot's word for it. Every conversation is recorded.
One line to embed, your branding
A single snippet on your site, matched to your colours and logo. Your holders never leave your page, and the co-branded rollout takes minutes.
Trust doesn't stop at launch
Locking your liquidity and vesting your team tokens on Team Finance is how you earn trust on day one. It tells your community you are not going anywhere.
But the trust that keeps holders is the day-to-day kind: a straight answer when a transaction fails, when a claim is confusing, or when someone is not sure their funds are safe. Silence in a Telegram channel is where confidence leaks away. TxID is the layer that answers, around the clock, from your own contracts.
What your holders ask
- Why did my swap fail?
- When can I claim my vested tokens?
- Is my transaction stuck, or did it go through?
- Why was my claim rejected?
- Is this the real contract?
Every one of these is answerable from your contracts and live chain state. TxID answers them so your team does not have to, one holder at a time.
Pricing
Pick a package, live the same day
Set pricing for projects that come through Team Finance. Every plan is priced on resolutions, not per-seat like a help desk, so it scales with your holders and not your headcount.
Starter
For a single token getting started.
$2,988 billed yearly
500 resolutions included
then $0.99 per resolution
1 chain included
add more from $99/mo each
- Website widget
- Docs Q&A and transaction diagnosis
- The case record on every answer
- Email support
Growth
Everything a live protocol needs.
$7,992 billed yearly
2,000 resolutions included
then $0.79 per resolution
1 chain included
add more from $99/mo each
- Everything in Starter, plus:
- Widget, Telegram and API
- Slack, Discord, Linear, GitHub and Jira
- Full case record with export
- Bug reports and feedback tools
- Priority support
Scale
For high volume and compliance.
$19,992 billed yearly
6,000 resolutions included
then $0.59 per resolution
1 chain included
add more from $99/mo each
- Everything in Growth, plus:
- SSO
- Uptime SLA
- Dedicated support
- Hands-on onboarding
Enterprise
Unlimited volume, white-label, custom SLA and security review.
A resolution is one support conversation, from the user's first message until it ends: the agent answers it, or it is escalated to your team. Each plan covers one chain; add more from $99/mo each. Special rates for projects that come through Team Finance.
Onboarding, start to finish
Get in touch
Contact us from this page. Tell us your token and where your holders are.
We connect it
We point it at your contracts and docs and set your branding. This is quick.
You go live
Add one line to your site. Your holders get answers, co-branded with Team Finance.
About the partners
Team Finance provides audited token and liquidity locks, token launches, and vesting contracts across 21+ blockchains. It is where projects lock their liquidity and vest their team tokens to say no to rug-pulls and show their community the fundamentals are secured, trusted by 40,000+ projects.
team.finance
TxIDTxID is the support layer for on-chain finance. It gives a protocol's users an AI support agent that reads its contracts, documentation and live chain state, answers with the evidence behind every claim, and keeps a reviewable record of every conversation.
txid.supportAdd trustworthy support to your token
Onboarding is hands-on and quick. Tell us about your project and we'll set you up.
Contact us to get onboarded